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All Systems Operational

Updated a few seconds ago

User

Website

Operational

Mobile App

Operational

Xbox App

Operational

Avatar

Operational

Player

Website

Operational

Mobile App

Operational

Xbox App

Operational

Games

Operational

Avatar

Operational

Creator

Website

Operational

Games

Operational

Studio

Operational

Asset Delivery

Operational

Data Store

Operational

Game Join

Operational

Avatar

Operational

Dashboard

Operational

Talent

Operational

Documentation

Operational

Forum

Operational

Marketplace

Operational

History (Last 30 days)

We have identified an issue preventing normal behaviorPartial Service Disruption

Incident Status

Partial Service Disruption


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar, Dashboard, Talent, Documentation, Forum, Marketplace



May 22, 2023 3:19PM PDT
[Identified] We have identified a new issue and are currently working to resolve the problem. Currently, this may lead to issues with joining games and other services.

May 22, 2023 3:42PM PDT
[Monitoring] The fix is in place and we are seeing recovery in our systems.

May 22, 2023 4:00PM PDT
[Resolved] This issue has been resolved.
Current Incident impacting players joiningDegraded Performance

Incident Status

Degraded Performance


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar, Dashboard, Talent, Documentation, Forum, Marketplace



May 15, 2023 11:18AM PDT
[Investigating] We are aware and are investigating current issues impacting players joining games and issues for Mobile users loading the home page.

May 15, 2023 12:52PM PDT
[Monitoring] The issue has been identified and fixes put in places. We will continue monitoring to ensure proper functionality.

May 15, 2023 12:56PM PDT
[Resolved] This incident has been resolved.
Xbox users may face SSL issuesDegraded Performance

Incident Status

Degraded Performance


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar, Dashboard, Talent, Documentation, Forum, Marketplace



May 13, 2023 5:10PM PDT
[Identified] Xbox users may face SSL issues

May 13, 2023 5:12PM PDT
[Identified] Reflecting degraded performance on Xbox

May 13, 2023 6:08PM PDT
[Monitoring] We have implemented the proper fix and are seeing normal activity resume

May 13, 2023 9:52PM PDT
[Resolved] Users should see services performing normally.
Current issues impacting user experienceDegraded Performance

Incident Status

Degraded Performance


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar, Dashboard, Talent, Documentation, Forum, Marketplace



May 10, 2023 1:37PM PDT
[Monitoring] This issue has caused players to be removed from games. We are monitoring changes and seeing some recovery.

May 10, 2023 1:46PM PDT
[Monitoring] The issue from 1:20pm PST should no longer impact users. In the meantime, monitoring will continue.

May 10, 2023 1:56PM PDT
[Resolved] This issue has been resolved and system functionality has been restored.
Current issue resulting in default Avatar appearance for many usersService Disruption

Incident Status

Service Disruption


Components

User, Player, Creator


Locations

Avatar



May 4, 2023 9:03AM PDT
[Investigating] We are actively working to remediate this issue.

May 4, 2023 1:07PM PDT
[Monitoring] Avatar API still has around 0.8% of error rate. The team is continuing resolving these remaining errors while monitoring the Avatar service.

May 5, 2023 6:27PM PDT
[Resolved] Incident has been resolved