Header Image
All Systems Operational

Updated a few seconds ago

User

Website

Operational

Mobile App

Operational

Xbox App

Operational

Player

Website

Operational

Mobile App

Operational

Xbox App

Operational

Games

Operational

Creator

Website

Operational

Games

Operational

Studio

Operational

Asset Delivery

Operational

Data Store

Operational

Game Join

Operational

History (Last 30 days)

Incident Status

Degraded Performance


Components

Player


Locations

Mobile App, Xbox App, Games




November 25, 2020 5:15PM PST
[Investigating] We are receiving reports of delayed times to join games or for teleports. We are investigating the cause.

November 25, 2020 7:29PM PST
[Resolved] Game join and teleports should be back to normal. The issue was primarily around excess load due to an in-game event which resolved as the event died down.

Incident Status

Partial Service Disruption


Components

Creator


Locations

Website, Studio, Data Store




November 23, 2020 6:47PM PST
[Investigating] Studio usage is impact for some creators due to backend system issue.

November 23, 2020 7:50PM PST
[Resolved] proper backend system reset to clean up errors.
Player and Avatar ImpactDegraded Performance

Incident Status

Degraded Performance


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join




November 14, 2020 12:25PM PST
[Identified] Some players may be unable to join games and may see issues with avatar loads

November 14, 2020 1:55PM PST
[Resolved] All back-end systems are up and healthy.
Some players not able to join RobloxPartial Service Disruption

Incident Status

Partial Service Disruption


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join




November 14, 2020 11:00AM PST
[Investigating] internal service running into expected load issue due to current virtual event this week. This is resolved, come and enjoy the Lil Nas X event at 1:00pm Pacific Standard Time.

November 14, 2020 11:27AM PST
[Resolved] recovered.

Incident Status

Partial Service Disruption


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join




November 10, 2020 6:27PM PST
[Investigating] There was blip of backend system causing intermittent site down issue

November 10, 2020 6:39PM PST
[Resolved] the system is fixed.
Game Page Experience ErrorsService Disruption

Incident Status

Service Disruption


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join




November 5, 2020 11:15AM PST
[Investigating] Players having trouble loading game page

November 5, 2020 11:48AM PST
[Identified] A backend service is identified as the root cause and the team is actively working on the recovery.

November 5, 2020 12:45PM PST
[Resolved] the change is reverted and the site recovered.