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All Systems Operational

Updated a few seconds ago

User

Website

Operational

Mobile App

Operational

Xbox App

Operational

Player

Website

Operational

Mobile App

Operational

Xbox App

Operational

Games

Operational

Creator

Website

Operational

Games

Operational

Studio

Operational

Asset Delivery

Operational

Data Store

Operational

Game Join

Operational

History (Last 30 days)

Data Store IssueOperational

Incident Status

Operational


Components

Creator


Locations

Data Store




October 20, 2020 11:03AM PDT
[Investigating] Top developers are reporting potential data loss with data stores. Engineers are investigating.

October 20, 2020 11:06AM PDT
[Investigating] Top developers are reporting potential data loss with data stores. Engineers are investigating.

October 20, 2020 11:15AM PDT
[Identified] The issue with data stores has been identified. We are in the process of shutting down all game servers where the bug exists.

October 20, 2020 11:21AM PDT
[Resolved] The issue with data stores is now resolved. All game servers that had the bug have been shut down. We will provide more details to developers in a postmortem.
Decreased PerformanceDegraded Performance

Incident Status

Degraded Performance


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join




October 11, 2020 10:32AM PDT
[Investigating] Platform performance continues to be impacted.

October 11, 2020 1:38PM PDT
[Resolved] Normal operations resumed

Incident Status

Degraded Performance


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join




October 10, 2020 8:45AM PDT
[Investigating] Some game elements may be failing.

October 10, 2020 10:42AM PDT
[Investigating] Some players may experience issues joining games.

October 10, 2020 12:14PM PDT
[Resolved] Game joins should be normal
Studio FreezingDegraded Performance

Incident Status

Degraded Performance


Components

Creator


Locations

Studio




October 2, 2020 10:05AM PDT
[Investigating] A change was made to Roblox Studio that caused the application to crash and freeze intermittently.

October 2, 2020 3:09PM PDT
[Resolved] The issue was resolved. Users will need to restart Studio for the fix to take effect.

Incident Status

Degraded Performance


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join




October 2, 2020 9:57AM PDT
[Investigating] Some developer API endpoints and permission checks were impacted across the platform by a partial service outage. May have caused the games list to load slowly for some users. May have caused some developer features to fail to load.

October 2, 2020 1:57PM PDT
[Resolved] Capacity was increased for an internal service to resolve the issue.