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All Systems Operational

Updated a few seconds ago

User

Website

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Mobile App

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Xbox App

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Operational

Player

Website

Operational

Mobile App

Operational

Xbox App

Operational

Games

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Operational

Creator

Website

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Games

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Studio

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Asset Delivery

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Data Store

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Game Join

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History (Last 30 days)

Incident Status

Degraded Performance


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar




August 4, 2021 6:30PM PDT
[Investigating] We noticed one of the services showing friends online not working, impacting players seen their friends in games.

August 4, 2021 8:30PM PDT
[Resolved] it is resolved.
Degraded Performance Site-WidePartial Service Disruption

Incident Status

Partial Service Disruption


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar




August 3, 2021 12:30PM PDT
[Investigating] We are currently investigating this incident.

August 3, 2021 1:30PM PDT
[Resolved] related to external vendor issue. resolved.
Thumbnails not working properlyPartial Service Disruption

Incident Status

Partial Service Disruption


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar




July 27, 2021 11:54AM PDT
[Investigating] We noticed issues with thumbnails not loading and we are working on fix.

July 27, 2021 1:08PM PDT
[Resolved] We identified the slow code path and rolled back the changes.

Incident Status

Service Disruption


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar




July 19, 2021 5:21PM PDT
[Investigating] we are still investigate the root cause.

July 19, 2021 6:26PM PDT
[Resolved] we are able to deploy the fix
degraded player experienceDegraded Performance

Incident Status

Degraded Performance


Components

Player


Locations

Games




July 19, 2021 9:36AM PDT
[Investigating] We're aware of some players experiencing degraded performance. Our engineers are investigating.

July 19, 2021 9:47AM PDT
[Resolved] Resolved

Incident Status

Service Disruption


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar




July 13, 2021 10:52AM PDT
[Investigating] Roblox service experience major disruption. team are working on recovery first.

July 13, 2021 11:13AM PDT
[Identified] Engineering identified the root cause and work on the mitigation.

July 13, 2021 11:26AM PDT
[Monitoring] In recovery

July 13, 2021 11:35AM PDT
[Resolved] RCC version roll out finished, recovery occurred, and everything should be operational now.