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All Systems Operational

Updated a few seconds ago

User

Website

Operational

Mobile App

Operational

Xbox App

Operational

Avatar

Operational

Player

Website

Operational

Mobile App

Operational

Xbox App

Operational

Games

Operational

Avatar

Operational

Creator

Website

Operational

Games

Operational

Studio

Operational

Asset Delivery

Operational

Data Store

Operational

Game Join

Operational

Avatar

Operational

Dashboard

Operational

Talent

Operational

Documentation

Operational

Forum

Operational

Marketplace

Operational

History (Last 30 days)

DevForum is currently not accessibleService Disruption

Incident Status

Service Disruption


Components

Creator


Locations

Forum



July 9, 2025 11:48 PDT
[Investigating] We are looking into an issue impacting DevForum and are working to restore access.

July 9, 2025 11:52 PDT
[Monitoring] DevForum is operational at this time. We will continue to monitor.

July 9, 2025 14:10 PDT
[Resolved] This issue has been resolved.
Issues with access and saving settingsDegraded Performance

Incident Status

Degraded Performance


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar, Dashboard, Talent, Documentation, Forum, Marketplace



July 8, 2025 10:22 PDT
[Investigating] We are investigating an issue that started around 9:30am PT. The impact is not broad but is not affecting everyone at this time.

July 8, 2025 11:15 PDT
[Monitoring] Impact has been resolved but we are continuing to monitor the platform.

July 8, 2025 11:35 PDT
[Resolved] This issue has been resolved.
Some issues accessing experiencesDegraded Performance

Incident Status

Degraded Performance


Components

Player, Creator


Locations

Games, Game Join



July 5, 2025 07:12 PDT
[Identified] We have received some metrics and reports of issues with the platform and have been investigating the issue. We have found an area of concern and are looking into remediating it.

July 5, 2025 07:50 PDT
[Resolved] The issues have been addressed and the platform has been restored.
Team Create and join issuesDegraded Performance

Incident Status

Degraded Performance


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Game Join



July 3, 2025 13:10 PDT
[Investigating] Some users may be experiencing issues joining experiences or using Team Create. We are currently investigating the situation.

July 3, 2025 14:54 PDT
[Resolved] This issue affected a small specific subset of users. We have validated that the site is operational otherwise and are continuing to monitor.
Failures to purchasing and grantingDegraded Performance

Incident Status

Degraded Performance


Components

User, Player, Creator


Locations

Asset Delivery, Avatar, Marketplace



July 2, 2025 18:11 PDT
[Investigating] We are currently investigating working around issues with a cloud provider that is affecting purchasing and granting of items for some transactions.

July 2, 2025 18:41 PDT
[Monitoring] We have mitigated the impact to our system for purchasing. If your purchase has been cancelled and the correct actions not done, remediation will act to restore your account whether it's refunding Robux or providing the item. This automated process will take some time.

July 2, 2025 19:03 PDT
[Resolved] The issue has been resolved at this time. If your purchase has been cancelled and the correct actions not done, remediation will act to restore your account whether it's refunding Robux or providing the item. This automated process will take some time.
Current issues with purchasingPartial Service Disruption

Incident Status

Partial Service Disruption


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Marketplace



July 1, 2025 18:26 PDT
[Investigating] We are investigating an issue that is causing an impact to marketplace and purchasing.

July 1, 2025 18:47 PDT
[Identified] We have found the issue and are working on a full mitigation.

July 1, 2025 18:53 PDT
[Monitoring] The issue has been resolved; we will continue to monitor for the time being.

July 1, 2025 19:10 PDT
[Resolved] The issue has been resolved and functionality has been restored
Several systems are not functionalService Disruption

Incident Status

Service Disruption


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar, Dashboard, Talent, Documentation, Forum, Marketplace



June 26, 2025 19:13 PDT
[Investigating] Several services are down and we are actively investigating

June 26, 2025 19:20 PDT
[Investigating] Several systems are not functional

June 26, 2025 19:53 PDT
[Resolved] Systems are fully recovered
Devforum is unavailableService Disruption

Incident Status

Service Disruption


Components

Creator


Locations

Forum



June 26, 2025 10:14 PDT
[Investigating] There is currently an issue with accessing the DevForum. We are working to bring the platform back.

June 26, 2025 10:54 PDT
[Identified] We are aware of the issue and are working to mitigate it.

June 26, 2025 11:30 PDT
[Identified] The service is no longer completely degraded and we are working on a full restore at this time.

June 26, 2025 11:47 PDT
[Resolved] The issue has been resolved and DevForum has been restored.
Issues with paymentsOperational

Incident Status

Operational


Components

Creator


Locations

Marketplace



June 25, 2025 11:49 PDT
[Monitoring] There was an issue with payments that started at 11:14am PT and has resolved as of 11:45am PT. We are continuing to monitor at this time.

June 25, 2025 11:59 PDT
[Resolved] The issue has been resolved and services have returned to normalcy.