Roblox Status

User

Website

Operational

Mobile App

Operational

Xbox App

Operational

Avatar

Operational

Player

Website

Operational

Mobile App

Operational

Xbox App

Operational

Games

Operational

Avatar

Operational

Creator

Website

Operational

Games

Operational

Studio

Operational

Asset Delivery

Operational

Data Store

Operational

Game Join

Operational

Avatar

Operational

History (Last 30 days)

Software issue impacting users not see their friends in gamesDegraded Performance

Incident Status

Degraded Performance

Components

User, Player, Creator

Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar

August 4, 2021 6:30PM PDT

[Investigating] We noticed one of the services showing friends online not working, impacting players seen their friends in games.

August 4, 2021 8:30PM PDT

[Resolved] it is resolved.

Degraded Performance Site-WidePartial Service Disruption

Incident Status

Partial Service Disruption

Components

User, Player, Creator

Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar

August 3, 2021 12:30PM PDT

[Investigating] We are currently investigating this incident.

August 3, 2021 1:30PM PDT

[Resolved] related to external vendor issue. resolved.

Thumbnails not working properlyPartial Service Disruption

Incident Status

Partial Service Disruption

Components

User, Player, Creator

Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar

July 27, 2021 11:54AM PDT

[Investigating] We noticed issues with thumbnails not loading and we are working on fix.

July 27, 2021 1:08PM PDT

[Resolved] We identified the slow code path and rolled back the changes.

Major outage of Roblox servicesService Disruption

Incident Status

Service Disruption

Components

User, Player, Creator

Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar

July 19, 2021 5:21PM PDT

[Investigating] we are still investigate the root cause.

July 19, 2021 6:26PM PDT

[Resolved] we are able to deploy the fix

degraded player experienceDegraded Performance

Incident Status

Degraded Performance

Components

Player

Locations

Games

July 19, 2021 9:36AM PDT

[Investigating] We're aware of some players experiencing degraded performance. Our engineers are investigating.

July 19, 2021 9:47AM PDT

[Resolved] Resolved

Roblox service not available to majority of usersService Disruption

Incident Status

Service Disruption

Components

User, Player, Creator

Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar

July 13, 2021 10:52AM PDT

[Investigating] Roblox service experience major disruption. team are working on recovery first.

July 13, 2021 11:13AM PDT

[Identified] Engineering identified the root cause and work on the mitigation.

July 13, 2021 11:26AM PDT

[Monitoring] In recovery

July 13, 2021 11:35AM PDT

[Resolved] RCC version roll out finished, recovery occurred, and everything should be operational now.