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All Systems Operational

Updated a few seconds ago

User

Website

Operational

Mobile App

Operational

Xbox App

Operational

Avatar

Operational

Player

Website

Operational

Mobile App

Operational

Xbox App

Operational

Games

Operational

Avatar

Operational

Creator

Website

Operational

Games

Operational

Studio

Operational

Asset Delivery

Operational

Data Store

Operational

Game Join

Operational

Avatar

Operational

History (Last 30 days)

Degraded Performance Site-WideDegraded Performance

Incident Status

Degraded Performance


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar




January 22, 2022 10:24AM PST
[Investigating] We're investigating the issue.

January 22, 2022 11:06AM PST
[Monitoring] Issue has been identified and we have made some adjustments, and are actively monitoring.

January 22, 2022 11:44AM PST
[Resolved] Incident has been mitigated and team is following up for further mitgation/investigation.

Incident Status

Service Disruption


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar




January 22, 2022 9:00AM PST
[Investigating] Many players cannot access the services, still investigating the issue.

January 22, 2022 9:32AM PST
[Identified] The site is recovering. We identified the issue and work on the fix.

January 22, 2022 10:11AM PST
[Resolved] We've resolved the incident and are mitigating potential future issues at least for the weekend until we can do a RCA.
Wide Spread Site OutageService Disruption

Incident Status

Service Disruption


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar




January 21, 2022 10:54AM PST
[Investigating] Players are seeing 503 errors when attempting to reach site. Still investigating

January 21, 2022 11:32AM PST
[Monitoring] Site performance has recovered -- we will continue monitoring the situation for the short term.

January 21, 2022 2:24PM PST
[Resolved] We've resolved the incident. Thanks for your patience!
Small site disruptionsPartial Service Disruption

Incident Status

Partial Service Disruption


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar




January 7, 2022 9:34AM PST
[Investigating] Some players may experience some issues connecting on the platform.

January 7, 2022 9:53AM PST
[Resolved] Issues faced have resolved.