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All Systems Operational

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User

Website

Operational

Mobile App

Operational

Xbox App

Operational

Avatar

Operational

Player

Website

Operational

Mobile App

Operational

Xbox App

Operational

Games

Operational

Avatar

Operational

Creator

Website

Operational

Games

Operational

Studio

Operational

Asset Delivery

Operational

Data Store

Operational

Game Join

Operational

Avatar

Operational

Dashboard

Operational

Talent

Operational

Documentation

Operational

Forum

Operational

Marketplace

Operational

History (Last 30 days)

Searching Experiences and Marketplace functionality is downService Disruption

Incident Status

Service Disruption


Components

User, Player, Creator


Locations

Website, Mobile App



November 10, 2025 15:34 PST
[Investigating] Service Disruption

We are aware of a situation where searching for Experiences is currently not functioning. We are investigating the situation currently.

November 10, 2025 16:24 PST
[Identified] Partial Service Disruption

We have identified issues affecting search functionality and are working to restore it.

November 10, 2025 16:36 PST
[Monitoring] Operational

We have resolved the issues affecting Experience and Marketplace searching. We will continue to monitor for the time being.

November 10, 2025 17:02 PST
[Resolved] Operational

This issue is resolved.
Memory store issuesOperational

Incident Status

Operational


Components

Creator


Locations

Website, Games



November 8, 2025 10:18 PST
[Monitoring] Operational

Experiences may have had issues with memory stores from ~9:00am to 10:15am Pacific time. The issue has been found and our services are stabilized. We are monitoring and looking at additional improvements.

November 8, 2025 10:35 PST
[Identified] Operational

We are aware of the issue persisting and are working to mitigate this second wave.

November 8, 2025 11:19 PST
[Monitoring] Operational

Memory stores have stabilized, we will continue to monitor.

November 8, 2025 11:39 PST
[Resolved] Operational

This issue is resolved and service has been restored.
Issues joining experiencesDegraded Performance

Incident Status

Degraded Performance


Components

Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Game Join



November 4, 2025 15:07 PST
[Investigating] Degraded Performance

Some users may face issues joining experiences at this time. We have identified the issue and are working on overall mitigation and resolution.

November 4, 2025 16:15 PST
[Monitoring] Operational

There was an issue with uploads being moderated incorrectly - this impacted joining certain experiences and asset uploads. We have currently resolved this impact and are looking into previous uploads.

November 4, 2025 18:16 PST
[Resolved] Operational

The issue is resolved at this time. Players can join experiences and the upload process is succeeding now.
New Studio logins are not stableService Disruption

Incident Status

Service Disruption


Components

Creator


Locations

Studio



November 1, 2025 12:01 PDT
[Investigating] Service Disruption

Currently logged in users to Studio will not have issues as long as they stay logged in. Users attempting to login will likely face issues at this time. We are investigating paths to restore functionality at this time.

November 1, 2025 12:36 PDT
[Resolved] Operational

This issue has been resolved.
General connectivity issues connecting to RobloxPartial Service Disruption

Incident Status

Partial Service Disruption


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar, Dashboard, Talent, Documentation, Forum, Marketplace



October 19, 2025 12:16 PDT
[Investigating] Partial Service Disruption

We are aware of an issue regarding gift card redemption.

October 19, 2025 17:32 PDT
[Investigating] Partial Service Disruption

We are actively investigating reports of more widespread connectivity issues impacting users trying to connect to Roblox (not just limited to gift card redemption).

October 19, 2025 18:43 PDT
[Identified] Partial Service Disruption

We have identified a potential networking issue resulting in some users unable to connect to Roblox. We are actively working on resolving this networking issue as quickly as possible.

October 19, 2025 19:04 PDT
[Resolved] Operational

The network issue has been resolved. Connectivity has been restored.

October 20, 2025 11:55 PDT
[Identified] Partial Service Disruption

We have been made aware that some users connecting via certain ISPs are still observing connectivity issues while reaching Roblox despite the mitigation put in place yesterday evening. We are continuing to investigate.

October 20, 2025 17:55 PDT
[Resolved] Operational

We have worked with an ISP to resolve issues around connecting to Roblox from that ISP. We anticipate that users should now be able to successfully connect to Roblox.
Widespread outage due to AWS outageService Disruption

Incident Status

Service Disruption


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar, Dashboard, Talent, Documentation, Forum, Marketplace



October 20, 2025 00:23 PDT
[Identified] Service Disruption

Roblox is experiencing an outage due to an outage involving AWS services. We are working with AWS to resolve the issue as quickly as possible.

October 20, 2025 02:08 PDT
[Monitoring] Service Disruption

AWS is reporting that they have put in a fix, and we are starting to see partial service recovery. https://health.aws.amazon.com/health/status

October 20, 2025 02:22 PDT
[Monitoring] Operational

We are seeing full recovery across all services. We are actively monitoring the situation to ensure that player experience is no longer disrupted.

October 20, 2025 02:31 PDT
[Resolved] Operational

All identified services are recovered.

October 20, 2025 07:33 PDT
[Identified] Service Disruption

AWS is once again reporting an outage in the us-east-1 region. We are working with AWS to resolve the issue. https://health.aws.amazon.com/health/status

October 20, 2025 07:40 PDT
[Resolved] Operational

AWS is reporting that we are again recovered.